Agents + web · Custom AI agents

Custom AI Agents

AI that talks and acts for you, safely.

Support bots, website chat, phone agents, onboarding and demo agents, scoped to one job and built on your Company Brain. Every agent runs inside a harness with permissions, guardrails, a human handover and a full log of what it does.

Compare all systems

From

£1,500

Per

agent

Built on

Company Brain

Sound familiar?

The admin it takes off your plate

  • Calls go unanswered while you’re on a job
  • The same customer questions, every day
  • Website visitors leave without booking
  • New customers get stuck during onboarding

Agents we build

AI support bot. Answers customer questions on your website, email or chat from your Company Brain, and hands over to a person when needed.

Website chat and booking agent. Qualifies visitors and books meetings around the clock.

AI phone agent. For trades and home services: answers calls, qualifies, books jobs and logs everything, with transfer to a person. We pilot one call type first.

Onboarding agent. Walks new customers through set-up and flags anyone who gets stuck.

Demo agent. Gives prospects an on-demand walkthrough and books a call with sales.

Inbound BDR agent. Answers enquiries within minutes, qualifies and books the meeting.

Agents are already doing the work

of support tickets resolved without a human by HubSpot’s Customer Agent, across 10,000+ customers

of common customer-service issues expected to be resolved by agentic AI without a human by 2029 (forecast)

Sources: HubSpot Q2 2026 earnings call; Gartner.

The AI harness

Your Company Brain is what AI knows. The harness is how it works safely.

A model on its own can write and answer. To do real work in your business safely, it needs a harness around it. Every agent and AI workflow we build runs on five layers.

1

Context

Gives AI the knowledge it needs

Company Brain, CRM and other system data, documents, instructions

2

Action

Lets AI do things, not just say things

Updates records, drafts emails and books meetings in your tools

3

Orchestration

Runs multi-step work

Tasks, loops and multiple agents working on one job

4

Control

Keeps AI inside the lines

Guardrails, permission models and human approval on anything customer-facing

5

Feedback

Makes it better over time

Evaluation logs, error tracking and self-correction

Built with Claude Code, OpenAI Codex, Cursor, n8n, Microsoft Agent Framework and Grok, choosing the right one for the job and your existing tools.

Pricing

Clear pricing. Risk on us.

Fixed prices, scoped up front. Your Time-Back Map confirms the exact quote before you commit.

Custom AI Agent

£1,500

per agent, from

  • Scoped to one job
  • Built on your Company Brain
  • Human handover, off switch and logs

Run & Improve

£750

per month

  • Monitoring and error alerts
  • Fixes when tools change
  • Monthly optimisation call
50% to start, 50% when it’s live and workingEverything set up in your nameGuides, walkthroughs and a 30-day tune-up15% off each additional system

Our rule for every agent

Every customer-facing agent has a human handover, a tested off switch and a log of everything it does. If it can’t meet that standard, we don’t launch it.

Every build includes

  • Tool selection and set-up, with everything in your name
  • Guides and recorded walkthroughs
  • A 30-day tune-up after launch
  • Half up front, half when it’s live and passing agreed tests

How it works

From first call to working system

  1. 1

    Time-Back Audit

    Free 30-minute call about where your team’s week goes.

  2. 2

    Time-Back Map

    The hours and £ you’re losing, and a fixed-price quote.

  3. 3

    Build

    Built into your existing tools and tested properly.

  4. 4

    Hand over

    Guides, walkthroughs and training for your team.

  5. 5

    Deploy & optimise

    Live, reviewed after 30 days and fine-tuned.

Questions

Good questions to ask

Will customers know they’re talking to AI?

Yes. We recommend being upfront, and every agent can hand over to a person at any point.

What if the agent gets something wrong?

It only answers from your approved knowledge, every conversation is logged, and you can switch it off instantly.

Do we need a Company Brain first?

Usually yes, because agents that answer for you need to know your business. Your Time-Back Map will confirm it.

Works well with

Company BrainYour knowledge, organised for AILearn moreLeak-Proof PipelineSales admin on autopilotLearn moreAI WorkspaceYour team using AI every dayLearn more

Not sure which system you need?

Book a free 30-minute Time-Back Audit and we’ll tell you which one will save your team the most time.